return process
In order to make a claim or return a product ordered online via Fristads web shop go to the below procedure - Making a return with login
In order to make a claim or return a product NOT ordered online go the below procedure - Making a return without login
Making a return with login
Making a return without login
1. To register your return without logging in, click here
2. Log into your order using your order number and customer number. You will find these on your invoice or order confirmation.
3. Now follow the instructions above from step 5 in Making a Return with login
Making a claim with login
Making a claim without login
1. To register your claim without logging in, click Claims registration
2. Log into your order using your order number and customer number. You will find these on your invoice or order confirmation.
3. Follow the instructions above from step 5. in Making a Claim with login.
Once you have registered a claim please wait for instructions from our office of how to proceed.
If you have questions or need help with your return or claim please contact us: